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active interiors

HOW TO PURCHASE
SHIPPING AND POSTAGE DETAILS

How to purchase: 4 ways to buy

Online payments
Credit and debit card payments over the phone. Call 07986 609141 or 01733 567500
Transfer payments.
Cheque payments.


ONLINE PAYMENTS
Click the buy online link next to the product(s) you wish to buy and follow the links. Your payment including postage or shipping will be made to the Active Antiques and Interiors Paypal account. An automatic purchase order will be generated and your item will be dispatched

You can buy large items of furniture online but your purchase will not include shipping. We shall request shipping seperately through Paypal which will have a link for you to pay again online to our account. When we have received your shipping payment, your order will be processed and we shall dispatch your item.


CREDIT AND DEBIT CARD
You can call us on 07986 609141 or 01733 567500 and pay by debite or credit card over the phone

BANK TRANSFERS
Email us or call us on +44(0)1733 567500 or 07986 609141for transfers both national and international. We shall inform you of our account details. You will be asked to transfer funds to cover the cost of the item and shipping. We allow 5 working days to receive the funds and an extra two days to ensure that the transfer is not retracted. Your item will then be dispatched.

CHEQUE PAYMENTS
Email us or call us on +44 (0)1733 567500 or 07986 609141 to pay by cheque. We shall send you an invoice which will include the cost of the item and shipping cost. Cheques should be made payable to Active Antiques and posted to Active Interiors, Carter House 1131 Bourges Boulevard Peterborough PE1 2AX. Please allow five working days for cheques to clear.


Shipping and postage details

Next Day UK Delivery
If you would like Next Day Delivery, please call 07986 609141. For items up to 2kg, the postage charge is up to £9.50. For items over 2kg the postage charge is £23.00. For other guarantees for example Next Day with Saturday Guarantee there is a supplement. Please call us on 07986 609141 if you would like to arrange Next Day delivery and we can sort out payment over the phone with a credit or debit card

Regular shipping and postage details
For most items you will be charged for postage and shipping at the checkout stage. Some items will be charged seperately for shipping for example larger pieces of furniture.
Postage costs have been calculated in line with current national and international rates.

All items are packaged to a high standard

We ship worldwide

We dispatch within 3 working days



POSTAGE AND PACKAGING FOR SMALLER ITEMS UK AND OVERSEAS
For smaller items we use standard national and international services.
For the UK we use Royal Mail 1st class or for items weighing more than 2kg we use Royal Mail's standard Parcel service. For overseas deliveries, we use Royal Mail small packet airmail and above 2 kilos international standard which can take up to 2 weeks to arrive. All services offer standard insurance. Customers can request other types of delivery offered by these services for example Special Delivery Next Day or Recorded. Please call us on 01733 567500 or 07986609141 if you require any extra insurance or special delivery requirement and we shall take your payment over the phone.

If in doubt Email us to enquire about shipping costs using the one click enquiry next to each product. Remember you can always call us on +44(0)1733 567500 or 07986 609141


SHIPPING OF NEW AND ANTIQUE FURNITURE AND PAINTINGS ABROAD
Shipping costs will be charged seperately through Paypal which will give you a link to pay online. We strongly recommend that you know the shipping cost before you buy your piece of furniture online. Email us or call us on +44 (0)1733 567500 or 07986 609141.

We use a specialist antique furniture shipping company for the delivery of our furniture and larger items abroad. Shipping costs include insurance and relevant customs and handling charges. We can ship furniture by air or sea, the latter obviously taking much longer. We can also track your furniture on its journey. Each product is professionally packed and crated. The item is delivered to the roadside. Drivers will often help to carry inside but they are not obliged. Please enquire about the cost of shipping your item of furniture before you purchase it as it can be very costly. For example a small table shipped to new York would typically cost £400-£500


DELIVERY OF NEW AND ANTIQUE FURNITURE IN THE UK
We use a specialist antique furniture delivery company for the delivery of our furniture and larger items to the UK and Ireland. You should allow approximately 2-4 weeks for your item to be delivered from the time of payment. The charge will pay for delivery to the roadside. Drivers are usually willing to transport the item into the house but they are not obliged.

DELIVERY CHARGES FOR ITEMS OF FURNITURE IN THE UK AND IRELAND

ENGLAND AND WALES(LESS THAN 60 MILES FROM COLLECTION TO DELIVERY) £55 second item free

ENGLAND AND WALES(BETWEEN 60 AND 120 MILES FROM COLLECTION TO DELIVERY) £75 second item half price

ENGLAND AND WALES(OVER 120 MILES) £95 second item half price

SCOTLAND £120-£140 second item half price

IRELAND £160-£180 second item half price

DELIVERY OF PAINTINGS IN THE UK
You will be charged seperately for the purchase of paintings and illustrations unless specified otherwise. Items will be charged in line with Royal Mail and Parcel Force tarifs and any appropriate insurance requirements. The calcualtion will depend on size and weight of each work of art. You will be informed of this charge.

YOUR OWN ARRANGEMENTS
Arrange your own shipping. This is always an option and we can make suggestions for this. Email us or call us on +44 (0)1733 567500 or 07986 609141
Arrange your own pick up. Customers who want to pick up their items from our premises are quite welcome to do so. Please make a convenient arrangement with us. Email us or call us on +44 (0)1733 567500 or 07986 609141




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